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Refund Policy

Refund Policy for (Rentals and Bookings) Boltly Electric, we strive to provide the best experience for our customers. Please review our refund policy carefully for rentals and bookings. Refundable Deposit - A refundable security deposit of ₹500 is required at the time of booking an e-bike. - The deposit will be refunded only if there is no damage to the e-bike upon return. - If any damages are found, the cost of repairs or replacements will be deducted from the deposit. - The timeline for processing the refund is not fixed; however, refunds are typically processed within 48 hours after the e-bike has been returned and inspected. Rental Fees - No refund will be provided for any rental fees paid in advance, even if the bike is returned early or the booking is canceled before the rental period ends. Refund Processing - All refunds will be processed to the original mode of payment used during booking. - Boltly Electric reserves the right to extend the refund timeline in case of any discrepancies or if further investigation is required. For any queries or further information, please contact our customer support team.

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This policy is effective as of 25-September-2024 and is subject to change at Boltly Electric's discretion.

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